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I will never go into element as to my very own irritation and anger. Suffice it to express that after a lot of several hours around the cell phone, with a few really handy individuals, and visits to many Telus outlets, I succeeded in returning the product and cancelling the account.
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Seems like all we can do now could be air our grievances on the public Discussion board while in the hopes of somebody in a position of authority can in fact do a thing about this.
I'd also like to learn why this was eliminated? Appears stupid that we now really have to phone tech support to do a thing that we did not need to have the for Formerly
I would have to employ an electrician and buy it myself, to go ahead and take cable down from the home and remove it. I think the neighbor must do that also. The phone cable lawfully belongs to Telus up until eventually it connects to the home. I think I'll deliver them a bill.
I termed Telus CS at 8.55AM Mountain time they usually hanged up on me, declaring which i should get in touch with throughout "common Place of work several hours". Is this for authentic?
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@chris14 I desired to apparent up some inaccurate details. We will repair service TELUS owned downed lines at no cost. We will only clear away the line entirely for building/renovation purposes but there is a rate concerned. We despatched you a private concept just in case you want to maneuver forward with both state of affairs.
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The TELUS crew acknowledges that our function spans lots of Telus TV support Canada Territories and Treaty regions and we are grateful for the traditional Know-how Keepers and Elders who are with us now, all those who have long gone ahead of us and the youth that encourage us.
I suppose I'm just outdated, but I remember a time when you may simply call a company, speak with a human without sitting on hold for hours, and actually get customer service. Thanks Telus for a wonderful customer encounter.
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Was once the leader and The main reason I happen to be a faithful Telus custiomer For some time. But This is often about to vary!!